Knowledge Ways

iDOX Correspondence Tracking System

منصة آمنة لإدارة وتتبع المراسلات بين الإدارات والفروع والجهات الخارجية والشركاء والعملاء والجهات الحكومية.

From chaotic manual handling to real-time accountability.

For organizations where correspondence tracking is part of daily operations, manual processing and task assignment can quickly become chaotic. iDOX automates incoming and outgoing paperwork movement, stores correspondence data and scanned images in a central repository, and gives managers and executors clear visibility over progress.

من المعالجة اليدوية إلى المساءلة اللحظية.

في الجهات التي تعتمد على المراسلات يومياً، قد تتحول المعالجة اليدوية وتوزيع المهام إلى فوضى. يقوم iDOX بأتمتة حركة المعاملات الواردة والصادرة، وحفظ البيانات والصور الممسوحة في مستودع مركزي، وتوفير رؤية واضحة للمديرين والمنفذين حول سير العمل.

Paperless environment

Reduce photocopying, internal distribution, printing, official paper, and messenger costs.

Increased agility

Faster response times and quicker access to archived material support better decisions.

Better metrics

Measure employee performance, workload, task progress, and processing efficiency.

Accurate delivery

Ensure documents reach the correct recipients without data loss.

Enhanced security

Apply strict security controls on access, transmission, confidentiality, and business-sensitive correspondence.

Easy routing

Route correspondence through ad-hoc workflow or structured workflow based on organizational needs.

Core features

Routing

Select recipients from the organization chart, whether internal users, departments, or external organizations.

Lists

Navigate folders and correspondence lists through an intuitive web interface.

Search

Find saved or archived correspondence using specific fields, metadata, and ordered results.

Reports

Audit assigned work and monitor performance through task reports and graphical workload views.

DGA-approved correspondence readiness

Use this page to highlight the Digital Government Authority approval links from the source file and position iDOX as a proven government correspondence solution.

جاهزية واعتماد للمراسلات الحكومية

يجب إبراز روابط اعتماد هيئة الحكومة الرقمية في هذه الصفحة لتقديم iDOX كحل موثوق للمراسلات الحكومية.